Shipping Policy

At WoodMora.com, we aim to provide a seamless shopping experience, including clear communication about our shipping processes. Since we deal with wooden products, the shipping policy is designed to ensure smooth delivery of your orders.

Shipping Process

• Order Confirmation: Once your order is confirmed, you will receive an email and SMS with the order details and estimated delivery date.
• Shipping Partner: We partner with reliable logistics companies to ensure that your order reaches you in the best condition.
• Packaging: All products are securely packaged to avoid damage during transit. For large or fragile items, extra care is taken in packaging to ensure safe delivery.

Delivery Timeframe

• Standard Delivery: Typically, orders will be shipped and delivered within 7-10 business days, depending on your location.
• Express Delivery: We also offer express delivery options for select items. Please check the item details for availability.
• Shipping Charges: Shipping charges are calculated based on the delivery location and the size of the order. The final shipping cost will be displayed at checkout before payment.

Shipping Restrictions

• International Orders: Currently, we only deliver within India. International shipping is not available.
• Restricted Areas: In some remote locations, delivery may not be possible due to logistical challenges. If we are unable to deliver to your location, you will be notified during checkout.
• Heavy/Fragile Items: Larger or heavier items may have specific shipping requirements. If applicable, you will be informed about any extra delivery charges or special handling instructions.

Tracking Your Order

• After your order is shipped, you will receive a tracking number via email and SMS. You can track the status of your order on the logistics partner’s website.

Delayed Shipments

• If your order is delayed due to unforeseen circumstances, you will be notified immediately via email or SMS. Rest assured, we will do everything we can to ensure that your order arrives as quickly as possible.

Order Issues or Damage

• In case of damaged goods, please contact us immediately. Provide photographs of the product and packaging, and our customer support team will assist you with a solution, including return or replacement, as per our Return Policy.

Customer Support

For any inquiries related to shipping, please feel free to contact our support team:

• Email: support@woodmora.com
• Phone: +91 7997995020